Shipping policy

Shipping Policy

Domestic Australia

• Free standard shipping on orders over $129 AUD
• Standard shipping: $9.99 AUD (estimated 3–7 business days)
• Express shipping: $12.99 AUD (estimated 1–3 business days)

All domestic orders are dispatched from Mullumbimby, NSW. Orders placed before [cut-off time, e.g. 2pm AEST] on business days are processed the same day.

International Shipping

• Flat rate: $29.00 AUD to 27 countries
• Estimated delivery: 7–21 business days depending on destination

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Processing Orders are processed within 1–2 business days. You'll receive a tracking number via email once your order has been dispatched.

Lost or Delayed Parcels If your parcel hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier